Once I identified the product-market fit, I went from a startup mode to an industrial method to ensure the product scale-up within the group.
I defined and set north star metrics for the team to measure engagement, adoption, retention, and users’ satisfaction.
I coached the agile team to be perfectly autonomous to complete delivery and discovery tasks following product management best practices.
Finally, I determined and conducted more global transformation and acculturation actions with the change management team, including creating and animating a community of power users motivated to share feedback, relay news, and participate in our co-design workshops.