I made few changes to the standard design sprint to meet the outcomes.
Day #1: understand.
Participants learned about the context, the problem, and the insights, and identified the challenge areas where a solution would make the most impact.
Workshops: Lightning talks; Long-term goal; Map to map; Ask the experts; How Might We; Pick a target.
Day #2: sketch and decide.
Participants got inspired by demos, sketched creative solutions, decided which one to prototype, and built the storyboard.
Workshops: Lightning demos; Solution sketch; Sticky decision; Storyboard.
Day #3: prototype.
Participants prototyped the selected solution on Figma, a collaborative and comprehensive prototyping tool.
Workshops: Plan roles and pick tools; Build the prototype; Interview guide; Dry run.
Day #4: test.
Participants tested the prototype with users to validate the solutions and gathered precious insights to determine what to do next.
Workshops: User interviews; Insights and analysis; Planning of the following steps; Sprint design conclusion.